Customised Software / Sales & Marketing
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship
management (CRM) system.
Microsoft Dynamics CRM gives you the capability to easily create and
maintain a clear view of customers from first contact through initial
enquiry through to sale (and further !). With tools to enhance your company's
sales, marketing, and customer service processes—along with complete
Microsoft Office Outlook integration—we think Microsoft CRM is an
excellent solution for SME's through to Enterprise deployment.
From the first contact to after-sales service, this web-enabled customer
relationship management solution automates day-to-day tasks for sales,
customer service, field service, call centre and marketing professionals.
Key Features
- Easy and familiar to use - works as an addon to Outlook Has a remote
use and syncronisation facility
- Easy to customise, maintain and scale - personalise using simple
Wizards
- Can be integrated with Microsoft and other Accounts and Sales Order
Processing/Inventory systems
- High return on investment - fast installation, trouble-free maintenance,
low training requirement and high user up-take
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